Support

Is my portfolio data safe?

Yes. Your portfolio is stored on your device and is never sent to our servers. If you turn on backups, your data is encrypted on your phone before it goes to your own iCloud or Google Drive — we can't read it. Your data is protected by your phone's built-in encryption: file-based encryption on Android 10+ and Data Protection on iOS 16+.

Does Stock-Dawgg require an account?

No. Stock-Dawgg requires no account, no login, and no email address. Install the app and start monitoring immediately.

How do price alerts work?

Our alert service checks the prices of the symbols on your watchlist and sends a push notification — and triggers the Barking Dawgg animation — when a holding moves beyond your set threshold. You can configure separate thresholds for stocks and crypto.

Does crypto monitoring work 24/7?

Yes. Crypto is monitored around the clock since crypto markets never close. Stock alerts follow standard market hours by default. You can turn on extended-hours and overnight alerts in Alert Settings.

What are the monthly PDF reports?

On the 1st of each month, Stock-Dawgg notifies you that your monthly report is ready to generate. To ensure accurate dividend data, open the Dividend Calendar before month end to refresh your data. When you receive the notification, tap it to generate your PDF report instantly. Reports are built entirely on your device and saved locally. They are never uploaded or shared.

iOS: Reports are saved in the Files app under On My iPhone › Stock-Dawgg.
Android: Reports are saved to Downloads/StockDawgg/ on your device.

How do I delete my data?

Uninstall the app. All locally stored data — watchlist, portfolio, preferences, and cached data — is permanently deleted upon uninstallation. On iPhone, saved PDF reports are deleted along with the app. On Android, PDF reports saved to Downloads/StockDawgg/ can be deleted manually from your file manager.

Backups you saved to iCloud or Google Drive stay in your own account until you delete them. iPhone: Settings → your name → iCloud → Manage Storage → Stock-Dawgg. Android: delete the Stock-Dawgg folder in Google Drive.

What devices are supported?

Stock-Dawgg supports Android 10 (API 29) and above, and iOS 16 and above. Stock-Dawgg is designed for phones. Tablets (including iPad) are not supported at this time.

Does Stock-Dawgg offer a free trial?

Yes — both the Monthly and Annual plans include a 7-day free trial. No payment is required until day 8. You can cancel anytime during the trial period through the App Store (iOS) or Google Play (Android) at no charge.

What is a Founding Member?

Any subscriber who joins within the first 90 days of launch is a Founding Member. Founding Members lock their current rate ($2.99/month or $19.99/year) for 2 years from their subscription start date. As new features launch — including Pixel Watch and Apple Watch support — Founding Members get them included at no extra charge during their locked period.

The founding member rate applies as long as your subscription remains active. If you cancel and resubscribe after your locked period, standard pricing applies.

How do subscriptions work?

Stock-Dawgg offers two plans — Monthly ($2.99/month) and Annual ($19.99/year). Subscriptions are managed through the App Store (iOS) or Google Play (Android) and renew automatically unless cancelled at least 24 hours before the renewal date.

To cancel, go to your App Store or Google Play subscription settings. You'll continue to have access until the end of the current billing period.

I got a new phone or reinstalled the app. How do I get my subscription back?

Your subscription belongs to your Apple ID or Google account, not the app. Install Stock-Dawgg while signed in to the same account and it usually restores automatically. If it doesn't, tap Restore Purchases on the subscription screen.

To bring back your watchlist and portfolio, restore from your iCloud or Google Drive backup (see below).

How do I cancel my subscription?

iOS: Open Settings → tap your Apple ID → Subscriptions → Stock-Dawgg → Cancel Subscription.

Android: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → Stock-Dawgg → Cancel.

How long will I receive push notifications?

Price alerts are delivered as long as your device is registered with Stock-Dawgg. If Stock-Dawgg goes about 30 days without being opened or sending you an alert, your device is unregistered automatically. Just open the app and registration resumes in the background — no action required.

If you uninstall the app, your device is removed from our alert service automatically.

I'm not receiving push notifications. What should I check?

First, confirm notifications are enabled. iOS: Settings → Stock-Dawgg → Notifications → Allow Notifications. For best results, set the banner style to "Persistent" so alerts stay on screen until dismissed. Android: Settings → Apps → Stock-Dawgg → Notifications → turn them on.

Also check that your alert threshold is set appropriately — if it's set very high (e.g. 15%), fewer alerts will fire. You can configure separate thresholds for stocks and crypto in Alert Settings.

Can I import my portfolio from my broker?

Yes. Stock-Dawgg supports CSV portfolio imports from major brokers including Fidelity, Schwab, Vanguard, and Robinhood. To import:

1. Export your portfolio positions as a CSV from your broker's website (look for a Download or Export button on the Positions page).
2. Open Stock-Dawgg → Portfolio → tap Import.
3. Select your CSV file — Stock-Dawgg will auto-detect your broker and show a preview of your holdings.
4. Choose Merge to combine with your existing portfolio (shares are combined, cost basis is weighted), or Replace to start fresh with the imported data.
5. Confirm and your holdings are imported instantly.

If your broker isn't auto-detected, you can manually map which columns contain your symbol, shares, and cost basis.

How do I back up and restore my data?

On-device snapshot: Go to Settings → Backup & Restore → Save Snapshot. Snapshots stay on your phone, protected by your device's built-in OS encryption. Use Restore Snapshot to roll back. Because they live on the phone, they are removed if you uninstall the app — use a cloud backup to move to a new device.

iOS: Go to Settings → Backup → Save to iCloud to upload a backup. To restore, tap Restore from iCloud and select a snapshot. Your encryption key is stored securely in iCloud Keychain and syncs automatically to any iPhone signed into the same Apple ID — so your backup is always restorable, even on a brand new device.

Android: Go to Settings → Backup → Google Drive Backup. Sign in with your Google account to upload a backup. You will be prompted to create a backup passphrase — this passphrase encrypts your data before it leaves your device. Store it somewhere safe (password manager, written down in a secure place). You will need this passphrase to restore your data on a new device. All backup files are AES-256 encrypted.

What is the backup passphrase? (Android)

The backup passphrase is a password you create when setting up Google Drive backup on Android. It is used to encrypt your financial data before it uploads to Google Drive — meaning even Google cannot read your backup.

Unlike a typical password, your passphrase is never stored anywhere — not on your device, not on our servers. This means if you forget your passphrase, your backup cannot be recovered. We recommend storing it in a password manager.

To restore on a new device: install Stock-Dawgg, go to Settings → Backup → Google Drive Backup, sign in with the same Google account, select your backup file, and enter your passphrase when prompted.